Covid-19 Info & Online Learning

How we are keeping Covid Secure

We are following the Canine & Feline Sector Group Guidance – view and download the guidance

Rule of Six

We keep all groups to 6 or less outdoors only and 2 meters apart.  This count includes customers, the instructor, and a helper so there will only be 4 dogs in each group.  Customers are asked to attend with only one handler per dog and not to bring dependents with them to a class.  We cannot provide seating or rest areas; however, you are welcome to bring your own deck chair/portable chair or to enjoy a drink in the Farrowby Farm café.  If you are spectating please ensure you remain 2meters apart.

Entries and Exits

All customers are asked to sanitise their hands on entry and exit from the paddock.  We ask that only instructors handle the gate and will supervise all entries and exits.  Please wait at least 2 metres apart if you arrive early for your class and wait away from the gate to allow the previous class to exit safely.

Emma Austin, owner of Harmony Professional Dog Training wearing a face mask

Social Distancing

During all exercises locations are marked with red and white poles and customers are asked to move single file.   We all need to play our part and keep our distance.  Customers are asked to keep distance through the gate and the duty instructor monitors all entries and exits.


Customers need to ensure that they bring all equipment needed as it cannot be shared. Customers are asked not to handle any other dog or to share any equipment. If an instructor needs to handle a dog or any of the owner’s equipment in a class environment for any reason they will use surgical gloves. Where equipment is provided for the dogs use handlers need to take care not to handle the equipment, e.g., the dog paddling pool or wobble board.

Home Visits

Where these are required you will first be offered an online appointment. If this isn’t suitable we will need to meet outside in your garden. Masks and gloves will be worn inside. If equipment is needed it will have been rested for 72 hours before the home visit.

And finally…

All customers are asked not to attend if they or anyone in their household have symptoms or are isolating. We will assist Test and Trace if asked to do so.

Customers need to wash their hands thoroughly as soon as they get home for at least 20 seconds.

Online Learning

Online 121 behavioural consultations are done by using a combination of video conferencing, WhatsApp, videos of your dog and demonstrations from me, we also work through exercises on the call as needed.

Screenshot of an online dog training session in action

Here are some of the advantages to working online:

  1. You don’t have to travel with your dog
  2. You can relax and focus fully in the comfort of your own home
  3. Your dog is safe and comfortable at home
  4. Your dog’s behaviour is completely natural and not influenced by having another person in the house
  5. We can analyse your dog’s behaviour in greater detail using video
  6. You have access to a wider range of resources including videos and theory to refer back to.