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News & Events

How we are keeping Covid Secure

9/22/2020

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All our training is outside and we do not run more than one class at a time.

RULE OF 6 - We keep all groups to 6 or less outdoors only and 2 meters apart.  This count includes customers, the instructor and a helper so there will only be 4 dogs in each group.  Customers are asked to attend with only one handler per dog and not to bring dependents with them to a class.  We cannot provide seating or rest areas, however, you are welcome to bring your own deck chair/portable chair or to enjoy a drink in the Farrowby Farm café.  If you are spectating please ensure you remain 2meters apart.


ENTRIES AND EXITS - All customers are asked to sanitise their hands on entry and exit from the paddock.  We ask that only instructors handle the gate and will supervise all entries and exits.  Please wait at least 2 meters apart if you arrive early for your class and wait away from the gate to allow the previous class to exit safely.

SOCIAL DISTANCING - During all exercises locations are marked with red and white poles and customers are asked to move single file.   We all need to play our part and keep our distance.  Customers are asked to keep distance through the gate and the duty instructor monitors all entries and exits.

EQUIPMENT - Customers need to ensure that they bring all equipment needed as it cannot be shared.  Customers are asked not to handle any other dog or to share any equipment.  If an instructor needs to handle a dog or any of the owner’s equipment in a class environment for any reason they will use surgical gloves.    Where equipment is provided for the dogs use handlers need to take care not to handle the equipment, e.g. the dog paddling pool or wobble board.

HOME VISITS - Where these are required you will first be offered an online appointment.  If this isn't suitable we will need to meet outside in your garden.  Masks and gloves will be worn inside.  If equipment is needed it will have been rested for 72 hours before the home visit.

AND FINALLY - All customers are asked not to attend if they or anyone in their household have symptoms or are isolating.  We will assist Test and Trace if asked to do so.
Customers need to wash their hands thoroughly as soon as they get home for at least 20 seconds.

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